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Terms & Conditions

By accessing or using our event ticket booking platform, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. Platform Usage

This platform is used for booking tickets for events such as concerts, live shows, waterparks, and amusement parks. Users must provide accurate information while making a booking.

2. Ticket Booking & Confirmation

3. Payment Terms

Payments are processed using UPI-based QR or intent methods. Each payment request is time-bound and must be completed within the validity period shown on the screen.

4. QR Code & Ticket Validity

5. Cancellation & Refunds

Refunds and cancellations are governed by our Refund & Cancellation Policy. Tickets that have already been scanned or used are not eligible for refunds.

6. Event Changes or Cancellation

Event schedules, performers, or venues may change due to unforeseen circumstances. The platform is not responsible for such changes unless explicitly stated.

7. User Responsibilities

8. Limitation of Liability

We act solely as a ticketing and payment facilitation platform. Entry management, event execution, and venue policies are the responsibility of the event organizer or venue authority.

9. Data & Privacy

User data is handled in accordance with our Privacy Policy. We do not store sensitive financial information such as UPI PINs or card details.

10. Changes to Terms

These Terms & Conditions may be updated at any time without prior notice. Continued use of the platform constitutes acceptance of the revised terms.

11. Contact Information

For any questions regarding these Terms & Conditions, contact:

Genext Data Engines
Phone: +91 90312 74853
Email: info@genextdataengines.co.in